RETURNS POLICY

If you are not satisfied with the product you ordered or if you have changed your mind about your purchase you have fourteen (14) working days under Italian law to send it back.

The products must be returned in their original packaging, with the safety seal and the original labels attached and must not be damaged or altered in any way.

The return of the purchased product within the terms indicated above replaces, for all purposes, the written communication provided for in Article 52 of Legislative Decree No. 21 of 21 February 2014.

You will be refunded, within fourteen (14) working days, of the amount paid for the returned product, including shipping costs if applied at the time of purchase, using the method you used to make the payment.

To make a return, log in to your Account, in the "After-Sales Services" section and open a Report, we will reply as soon as possible via email to solve your problem.

Returns are free for orders over €100.00.

 

INSTRUCTIONS FOR RETURNING BY POST

For returning an item by post, you must return it, together with the withdrawal form, within fourteen (14) days after delivery to the following address:

Salento Design S.r.l 

Industrial Zone - Trunk A, Lot 5/6

73042 CASARANO (LE)